- Goal:
Create personalised Artificial Intelligence that processes customer requests on the official HoReCa Meat Facebook page and messengers. Integrating Binom with the client’s CRM system to transfer data on customers and their orders.
- Achieved:
Binom interacts with customers, provides information about products, makes recommendations, provides links for payments on the website, Facebook page and messengers. Binom requests and transfers data about customers and their orders to the client’s CRM system.
- Creation timeline:
2 weeks
HoReCa Meat Binom AI was created based on the data base provided by the clients team; For key products and price lists Binom is exporting and updating all data from the website; HoReCa Meat Binom AI is connected to clients CRM to export and import data about customer order history and current order statuses. Binom is taking orders from the customers and transferring data to client CRM system.
- Integration
- Binom is integrated with client’s website to export up to date info on the company and its products, including full price list details.
- Binom is connected with client’s CRM to take orders and import / export data on the customers and their orders.
- Binom is integrated into messengers and the client’s website in the for of a pop-up window and a dedicated subpage to interact with customers.
- Binom is integrated with an official public page of HoReCa Meat Binom AI issued automatically for each Binom client.
- Public chat page
- Milestones:
- Goal:
Create personalised Artificial Intelligence that processes customer requests on the official HoReCa Meat Facebook page and messengers. Integrating Binom with the client’s CRM system to transfer data on customers and their orders.
- Achieved:
Binom interacts with customers, provides information about products, makes recommendations, provides links for payments on the website, Facebook page and messengers. Binom requests and transfers data about customers and their orders to the client’s CRM system.
- Creation timeline:
2 weeks
HoReCa Meat Binom AI was created based on the data base provided by the clients team; For key products and price lists Binom is exporting and updating all data from the website; HoReCa Meat Binom AI is connected to clients CRM to export and import data about customer order history and current order statuses. Binom is taking orders from the customers and transferring data to client CRM system.
- Integration
- Binom is integrated with client’s website to export up to date info on the company and its products, including full price list details.
- Binom is connected with client’s CRM to take orders and import / export data on the customers and their orders.
- Binom is integrated into messengers and the client’s website in the for of a pop-up window and a dedicated subpage to interact with customers.
- Binom is integrated with an official public page of HoReCa Meat Binom AI issued automatically for each Binom client.
- Public chat page
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